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Welcome to the Citizen Access Portal


We are pleased to offer our citizens, businesses, and visitors access to government services online, 24 hours a day, 7 days a week.



NEW: Online Inspection Scheduling for Building Permits

Click here to download the Online Inspection Scheduling User Manual

Beginning Monday, July 29th, the City of Columbus Department of Building and Zoning Services will begin allowing building and trade permit holders to schedule, reschedule, and cancel inspections online.


Because of this change, regular business day inspections can be scheduled online up until midnight of the day before the inspection.

  • The 4:00 PM cut off time for next day inspections will still apply to inspection requests that are called in.
  • Online inspection scheduling does not apply to certain fire protection inspections and requests for after-hours inspections. Those will still need to be called in, submitted online via a request form, or faxed.

To begin, click the "Schedule an Inspection" link under the "Building" section below.



To use ALL the services we provide, you must register and create a user account. However, you can browse permit information without registering for an account and logging in.


To view user guides and training manuals, including how to create an account and attach a license, click HERE to access our document library.


To get started, select one of the services listed below:



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