Welcome to the City of Columbus Citizen Access Portal

We provide citizens, businesses, and visitors with 24/7 online access to government services.

Helpful Information

• Submission Standards – Submit documents in accordance with the Department of Building and Zoning Services electronic review requirements.
• User Guide – Learn how to apply for commercial or multi-family building permits and submit documents for electronic review.
• Document Library – Access additional guides and training materials, including instructions on creating an account and linking a license to your portal account.
• Help Tutorials – Watch YouTube tutorial videos covering various Citizen Access features.
• Public Records – Search by address or parcel. Remove the start date if you need records older than three years.

Sections & Services